Support
How can we help?
Send Woohoo Clock support a message about app issues, account questions, feedback, or feature requests. The form opens your email app with the details already filled in.
If the form does not open your email app, contact support@woohooclock.com directly.
Privacy request
Delete specific Woohoo data without deleting your account
Woohoo Clock parents and caregivers can ask us to permanently delete an in-app feedback submission or a diagnostic report while keeping their Woohoo account and routines.
How to request deletion
- Select Start a data deletion request below.
- Enter an email address so Woohoo support can confirm the request.
- Identify the record as feedback or a diagnostic report.
- Include the reference shown in the app: FB-... for feedback or WH-... for diagnostics. Woohoo cannot identify an anonymous record without its reference.
- Open the prepared email and send it to Woohoo support.
What we delete
We delete the feedback submission or diagnostic report identified by the reference. We process valid requests within 30 days. Feedback otherwise deletes automatically within 90 days; diagnostic reports within 7 days.
What stays
This request does not delete your Woohoo account, routines, devices, consent record, or Woohoo Plus entitlement. Apple and Google may retain store transaction records under their own policies.